Advice
Right from the initial request all the way to post-design verifications, including after-sales maintenance: we are committed to providing a comprehensive professional service at every project implementation step regarding our structures.
As a company, we always strive towards providing the highest quality level possible for each project.
We value our customers to the fullest and go to the greatest lengths to offer them the best products, customised to meet their individual needs.
Comprehensive design and engineering support
Our engineers design each structure – tensile structures, air-supported cover, steel and wooden structures – custom-made to meet specific needs.
Our in-house technical department studies the project starting from the customer’s needs, with the aim of reaching he final processing by means ofadvanced rendering systems for high quality preview of the project.
These software have the purpose of generating realistic three-dimensional images to be shown to the customer, to give the customer an idea of the final rendering of the structure carried out.
Production
We build the different textile structures inside our production plant in Castelnuovo Scrivia (AL), where we fully inspect every product we design and create.
The fact that the administrative, technical and production departments are located at the same premised allows all the professionals of our team to collaborate and communicate with each other, ensuring that all departments involved intervene at every stage of the project in question.
Installation and delivery of the project
The professional installation of the structure designed and carried out is the final step for carrying out the project. Our assembly team provides the customer with precise and detailed maintenance instructions.
Our support service remains active for the entire duration of use of the structure, up to the possible disassembly or subsequent reinstallation, which require different times depending on the type and size.
Fast and efficient after-sales support
We offer our customers fast and efficient support worldwide, both during and after the warranty period.
In our warehouse we stock spare parts ready for delivery and we guarantee technical interventions prompt should problems arise.
Availability and warranties
We provideconstant support, either by phone or by mail.
We offer a 2-year warranty on every complete structure builtand a 5 to 15-year warranty on the membranes, depending on the type.
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